Screen-recorded walkthroughs of the live demo/UAT environment, narrated. Each covers one workspace or app end to end.
Creating price lists, setting per-SKU prices, and the price list detail view.
Customers, products, assets, and orders — the day-to-day Operations workspace.
Quote creation with full line-item pricing (unit price, GST, totals), site survey scheduling, and the quote acceptance flow.
Stock balances, reservations, warehouse transfers, stock counts, and stock conditions.
Operational reporting — generating and reviewing a Time to Final Resolution report run.
Service ticket dispatch, technician assignment, SLA evaluation, restoration/resolution, and installation job commissioning.
Creating purchase orders, receiving goods, and the purchase order detail view.
Spare-to-product compatibility, reservations and issues against a service ticket, core returns, repair orders, and customer return requests.
Chart of accounts, vouchers, trial balance, receivables, payables, MIS dashboards, and period close.
Tally integration, accounting dimensions, intercompany, inventory accounting, tax & GST reconciliation, banking, and fixed assets.
The individual customer's home, product catalog, my products, service requests, quotes, invoices, and account statement.
Organisation asset fleet, sites, users & roles, shopping, payments, and approvals for a corporate account.
Ticket lookup, asset lookup, visits, resolutions, restorations, spare parts, and offline-capable sync.